March 24, 2010
October 8, 2009
October 2, 2009
September 3, 2009
March 10, 2009
January 28, 2009
17.00 – 19.30
London Business School
How companies can pilot new ways of working in a low-risk and rigorous way
To make fundamental improvements in your management model, you need to be prepared to experiment with new and unproven ways of working. But it’s not a trivial matter to change the way you manage: the new approach may or may not work, and most people are comfortable with the status quo.
This MLab seminar focuses on the concept of experimentation in management. Building on the well-known principles of experimentation in research (e.g. before and after measures, treatment and control groups), the speakers will talk about how you can put in place a low-risk experiment to establish the value of your new idea, without disrupting the entire organisation.
March 24th Schedule
How to sign up: Registration is free. To sign up, visit http://forms.london.edu/form.asp?id=12817
Spend a full day with the world's most influential business thinker, Gary Hamel, to learn the secrets to building a company that's truly fit for the future. In this provocative and practical workshop, Hamel will provide you with a blueprint for building the essential capabilities that will distinguish tomorrow’s most successful organizations. Hamel’s goal: to help you become an inspired management innovator, and your company to become a successful management maverick.
London Business School, 3:30–6:30pm
In most large companies, the number of employees who are highly engaged in their work is less than 30%, and the number actively disengaged is greater than 20%. These figures are scandalous: engaged workers are the lifeblood of any creative or entrepreneurially-minded company, and most companies are simply failing to create the conditions that make people excited about coming to work.
In this Conference, experts from the worlds of academia and business practice will discuss the latest ideas about employee engagement, and some of the innovative approaches to generating engagement that they have tried. Questions to be addressed include:
The conference is being hosted by the Management Lab (MLab), a research centre at London Business School whose mission is to accelerate the evolution of management.
Please Register Online
If you require further information, please contact Rosie Robertson | firstname.lastname@example.org |
London Business School | Regent's Park | London NW1 4SA | United Kingdom
Arrival at London Business School and registration
Engage: Why Employee Engagement Matters
New and Innovative Models of Engagement
Finish, and after event drinks reception
Stuart Crainer is a commentator, consultant and adviser to leaders world-wide. As a columnist, (formerly with The London Times), his work appears in newspapers and magazines around the world. Stuart is a visiting professor at Spain’s IE Business School, he is editor of Business Strategy Review, a contributing editor to the US-based magazine Strategy+Business and editor of the bestselling Financial Times Handbook of Management. He is author and co-author of a number of books including “The Future of Leadership, Generation Entrepreneur” and “The Management Century”. Together with Des Dearlove, they created the Thinkers 50 – the influential global ranking of business thought leaders.
Nita Clarke is the Director of the Involvement and Participation Association (IPA). She was formerly the adviser on trade unions to Prime Minister Tony Blair, working as assistant political secretary in the Political Office at 10 Downing Street from January 2001 to June 2007. Her role included liaison with individual unions and the TUC, developing national policy in areas such). as the two-tier workforce and work-life balance, supporting ministers by trouble-shooting in industrial disputes. Nita was a senior official with public services union UNISON from 1992 -2001. Nita worked closely with David MacLeod on a review of employee engagement commissioned by the British Government.
David MacLeod is an experienced business Leader and has held senior positions in both the private and public sector. As a senior advisor on change and performance to the Cabinet Office, he was responsible for advising the Government on a number of major initiatives. Thus, his appointment to head the MacLeod Review on Employee Engagement. The MacLeod Review was published this Summer (the first ever Government report on this topic). David is a visiting professor of the Cass Business School at City University; and an associate of the professional services firm Towers Perrin. He is the co-author, with Chris Brady, of The Extra Mile: How to Engage Your People to Win, published by Financial Times Prentice Hall in 2008.
Julian Birkinshaw is a Professor of Strategic and International Management at London Business School. He is Director and co-founder of the Management Innovation Lab (MLab). His academic research is focused on strategy and management of multinational firms, corporate entrepreneurship, and management innovation. Julian is widely published in academic journals and his article “Management Innovation” was selected as the best paper in the leading journal, Academy of Management Review, in 2008. His new book, Reinventing Management, will be published in January 2010.
Stephen Martin has a degree in quantity surveying and is an Alum of London Business School. He is a fellow of the Royal Institution of Chartered Surveyors and the Chartered Institute of Building. Stephen is a Business Angel investor and a passionate supported of the Young Enterprise Programme. He recently accepted a role as a Yorkshire Business Ambassador for the Regional Government Minister, Rosie Winterton. In December 2006, Stephen joined Clugston Group. He has restructured the business to operate on a subsidiary company basis and has implemented strategies to focus on three core operations - construction, logistics and property development. His priorities to visit all its outpost and get to know employees from its offices, warehouses and building sites, led him on an incredible journey as an “Undercover Boss”- a reality TV programme, shown on Channel 4 (June 2009).
Henry Stewart is the founder and Chief Executive of Happy, who provide training in both desktop IT and how to create great workplaces. Henry believes that a company based around the principle that people work best when they feel good about themselves, is the type of company Happy itself is seeking to create. Happy has won wide recognition for its innovative approach to management and to customer service. Major clients include the NHS, Department of Work and Pensions, Charity Commission, Pfizer, UBS, Hackney Council and many charities. The Financial Times - Best Place to Work Awards have rated Happy in the best 20 workplaces over the last four years. In 2009, they were also rated as the best UK company for health and well-being. Needless to say their 45 employees are indeed Happy! Our participants will receive a copy of Henry’s book, “Relax - A Happy Business Story”.
This conference will focus on the opportunities and conditions for management innovation in Central Europe and features speakers from leading companies. MLab visiting researcher Michael Mol will chair the conference and hold a keynote speech.
For more information, visit: www.managementinnovation.cz
How Web 2.0 and Generation Y are changing the way management work is done
The second wave of the Internet revolution, often called Web 2.0, has had an enormous impact on the way we interact with each other online and the ways we access and use information. This is particularly so for Generation Y, the generation born after 1980, who were born into a high-tech, digital world, and who are now entering the workforce in large numbers. Generation Y employees communicate differently than their baby boomer or Generation X bosses, and they have different expectations about what constitutes an exciting and worthwhile work environment.
Profound as these trends are, they have not yet had a dramatic impact on the nature of management work itself—on the way that we make decisions, motivate employees, set objectives or coordinate activities. But this is set to change: Generation Y employees are demanding new ways of working, and Web 2.0 is enabling the development of new tools and applications that are making such change possible.
The purpose of this MLab conference is to explore the impact of Web 2.0 and Generation Y employees on innovation in the workplace. Speakers will include CEOs and senior executives from companies with highly innovative management models, and from thought leaders who are exploring the potential of these trends for a radically different workplace of the future.
Wednesday, January 28th
London Business School
|3.00pm||Arrive at London Business School|
|3.30pm||Part 1: How Web 2.0 is changing management work
Jack Hughes, CEO, Topcoder
Sherman Rowland, CEO, Co-thrive
Don Sull, Professor, London Business School
Bruce Rayner, CEO, You at Work
|5.30pm||Part 2: How Generation Y is changing management work
Ross Smith, Director, Testing solutions, Microsoft
Julian Birkinshaw, MLab
Peter Cheese, Managing Director, Accenture
|7.15pm||Finish, drinks reception|
The MLab is supported by UBS Investment Bank,the David and Elaine Potter Charitable Foundation, and the CIPD.
Jack Hughes is CEO of Topcoder, A Connecticut-based software company founded in 2002 that uses programming “tournaments” to develop software for its clients. This unique management model allows Topcoder to harness the voluntary efforts of programmers from all over the world. And it is a leading example of a “virtual” internet-enabled organisation.
Sherman Rowland is CEO of Co-thrive, a Massachusetts-based company that develops software to help monitor and manage employees’ commitments to one another. Its proprietary software facilitates dramatic improvements in organisational effectiveness, and offers the potential to change the way we work with one another.
Don Sull is Professor of Management Practice at London Business School, and a leading expert in managing strategic agility. He is a member of the advisory board of Co-thrive.
Ross Smith is Director of Test, Windows Security, at Microsoft in Redmond, WA. He is the architect of an organisational innovation at Microsoft, 42Projects, that has succeeded in dramatically enhancing the levels of trust and engagement in his team, many of whom are Generation Y employees.
Bruce Rayner is CEO of You at Work, a Canary-Wharf based provider of flexible benefits solutions for large companies and one of the fastest growing technology companies in the country. You at Work has recently developed a new offering with Web 2.0 facilities that encourage member participation and on-line social interaction.
Peter Cheese is Managing Director, Talent & Organization Performance at Accenture. Peter is an expert on the impact of Generation Y employees on the workplace of the future. He is the co-author of The Talent Powered Organisation: Strategies for Globalization, Talent Management and High Performance.
Julian Birkinshaw is a Professor at London Business School and cofounder of the Management Innovation Lab. His research is focused on the emergence of new management practices, processes and principles.
Even in today’s tough economic conditions, most firms recognise the importance of innovation as an imperative for long-term success. They also recognise that the innovation process requires widespread participation from employees across the firm and beyond, if it is to be effective.
However, employee participation in innovation is not easy to achieve. Many firms have put in place suggestions schemes, ideation programmes, venturing units, and on-line forums, but the success rate of such approaches is mixed. Employees face capacity and motivation issues around their participation. And there is often a lack of follow-through in well-intentioned schemes.
To address these challenges, we are hosting an innovation symposium at London Business School. The key issues and questions to be addressed are:
Tim Thorne, Group Innovation Director, RBS
Amanda West, Director of Innovation, Reuters
Paul Excell, Chief Customer Innovation Officer, BT
Martin Chyla, Innovation Director, Mars Central Europe
Chair: Julian Birkinshaw, Professor of Strategic & International Management and Co-founder of the MLab
15.30 Symposium starts
17.15 Symposium ends; drinks reception
Innovation Symposium, December 9th 2008, at 3pm
MLab at London Business School
If you would like to attend:
Please fill in the online registration form:
Inquiries should be directed to: